Contact Us

We'd love to hear from you. Whether you have a question about an order, need help with a product, or want to share feedback, our team is here to help.

For fastest service on order-related questions, please include:
1. Your order number (starts with #)
2. The email address used to place the order
3. A brief description of the issue

Most order issues are resolved within 24 hours.

Email us: customersupport@over-under.store

Mailing Address:
Over and Under
9 Water Street
Sai Ying Pun, Hong Kong Island
Hong Kong

You can also reach us via the live chat icon at the bottom right of the screen.